Order & Delivery FAQs
Q: How do I place an order?
Ans: Add items to cart > Checkout > Pay. Confirmation is emailed instantly.
Q: When is my payment charged?
Ans: Immediately upon order confirmation.
Q: How long does delivery take?
Ans: 3–5 business days after processing.
Q: Can I track my order?
Ans: Yes—tracking link is sent via email once shipped.
Q: Do you ship internationally?
Ans: Currently, we only ship within [Your Country].
Products & Support FAQs
Q: Are your products genuine and new?
Ans: 100% authentic, sourced from authorized suppliers.
Q: What if I get a damaged/wrong item?
Ans: Email photos within 48 hours for replacement/refund.
Q: Can I cancel my order?
Ans: Only if requested before shipping (email us ASAP).
Q: How do I contact support?
Ans: Email support@jzsalesolutions.com or use our contact form.
Q: Do you provide invoices?
Ans: Yes—automatically emailed with your order.